Then why not help others choose that same great service too, use the link below to add your story to ours.
In short, Queens were not honest, saw and took an opportunity to make money out of me. I have learnt my lessen. Keep away from money hungry garages and go to small family run ones, who actually value your custom.
Also took my car in for a MOT and another query which the main garage cant fix- despite charging me over £300- and Paul gave me some very good advice as to what the query really is.
I have been driving for nearly 50 years and all types of vehicles, and used many garages and I can honestly say they are the best- always sound honest advice and very professional.
Wheel alignment done on the Hunter system for a Japanese import, they have the data available!
All the staff are polite and courteous.
Clean workshops, which tells you how they treat customers cars, with respect.
Well done all.
Last Friday my car threw a warning light, the specific warning light it showed could have been a number of issues, and as like many my car is fundamental to my life (commuting to work and uni), I was eager to get this sorted.
I have recently moved to Bournemouth. After looking at the reviews I entered my details into their online service request form (this was on a Sunday). 1st thing Monday morning I had a reply asking me to call. I spoke with Paul. Who advised me to bring the car the next day to diagnose the issue.
I brought my car round and within 10 minutes Paul personally diagnosed and resolved this issue (turned out to be faulty brake light)
Paul then did not charge me anything for this service, not even the parts he change (which was multiple bulbs in the rear light)
I understand bulbs are hardly the most expensive part in the world, however, do you think I would have got this level of service at Halfords or Kwik Fit?
Paul also did in no way patronise me for my lack of mechanical understanding, this is something I have found common at other garage/mot centres.
I will definitely be using Queen’s Park garage in the future. Fantastic customer service from Paul, and I am very appreciative.
Very happy very helpful Shaun T the alignment guy is the best in my opinion and got my car exactly how I wanted it
Thanks very much guys at queen's park garage
01202 216 104
Queens Park Garage
152-156 Ashley Road
Bournemouth
Dorset
BH1 4NF
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | Closed |
Sunday | Closed |
Bank Holidays | Closed |
You can leave your car with us or wait in our comfortable reception with free wi-fi, free refreshments as well as viewing panel and CCTV so you can watch us while we work on your car.
Please see our visitors page for safety guidence.