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Best garage in the area, been going since 1980, mark & paul & the team are always helpful & repairs have always been 5* thanks very much for all repairs & mots kind regards Tim Culley
Excellent customer service, very professional and helpful staff. Highly recommend.
We had a problem with the ignition where the key wouldnt come out without a struggle.Main garage quoted a lot of money to possibly solve the problem- Paul said drop it by when passing. My wife took the car in and Paul had a look, and fixed the problem in a few minutes and didnt charge.
Also took my car in for a MOT and another query which the main garage cant fix- despite charging me over £300- and Paul gave me some very good advice as to what the query really is.
I have been driving for nearly 50 years and all types of vehicles, and used many garages and I can honestly say they are the best- always sound honest advice and very professional.
Always excellent service.
Wheel alignment done on the Hunter system for a Japanese import, they have the data available!
All the staff are polite and courteous.
Clean workshops, which tells you how they treat customers cars, with respect.
Well done all.
The best customer service you could ask for:
Last Friday my car threw a warning light, the specific warning light it showed could have been a number of issues, and as like many my car is fundamental to my life (commuting to work and uni), I was eager to get this sorted.
I have recently moved to Bournemouth. After looking at the reviews I entered my details into their online service request form (this was on a Sunday). 1st thing Monday morning I had a reply asking me to call. I spoke with Paul. Who advised me to bring the car the next day to diagnose the issue.
I brought my car round and within 10 minutes Paul personally diagnosed and resolved this issue (turned out to be faulty brake light)
Paul then did not charge me anything for this service, not even the parts he change (which was multiple bulbs in the rear light)
I understand bulbs are hardly the most expensive part in the world, however, do you think I would have got this level of service at Halfords or Kwik Fit?
Paul also did in no way patronise me for my lack of mechanical understanding, this is something I have found common at other garage/mot centres.
I will definitely be using Queen’s Park garage in the future. Fantastic customer service from Paul, and I am very appreciative.
These guys saved my ass with a last minute alignment. Lovely group of guys. Clearly a very professionally run shop. Clean and tidy. Will be back in the future
Previously used queens park garage before and have always been happy to help always have gone that extra to benefit my needs and explained to me what my car will act like
Very happy very helpful Shaun T the alignment guy is the best in my opinion and got my car exactly how I wanted it
Thanks very much guys at queen's park garage
Amazing service from Shaun T
Such a great garage had a problem with my car was in the same day fixed and back with me in the afternoon such friendly staff manager was so helpful and polite would definitely be using them again and highly recommend such good value aswell and don’t rip u off like most places
They are the best garage in Bournemouth . The staff are very helpful friendly and highly skilled. Great value for money too.