How Not To Be Scammed for Car Repairs
We often get new customers at Queens Park Garage in Bournemouth who have not been totally satisfied with their previous garage. While there are plenty of good service, MOT and repair businesses out there, unfortunately, there are also some that are less reliable.
Most people don’t really know the ins and outs of their own car and rely on a good garage to deliver the support they are looking for. Scams include saying certain work needs to be done when it doesn’t or even causing damage so that a part has to be replaced.
We take this kind of problem very seriously at Queens Park Garage which is why we work extra hard to maintain standards across the board for all our customers. Here are our top tips for avoiding the bad mechanics and finding a garage that really does have your best interest at heart.
Get a Personal Recommendation
It’s easier to make a good decision about a garage if someone you know and trust is already using them. Rather than rush to check online, contact your friends and family in the local area first to find out who they use.
Don’t Be Frightened of Getting a Second Opinion
We don’t shop around or look for a second opinion when it comes to our cars. If you have concerns that a job being quoted is either too expensive or isn’t really needed, rather than commit and get out your debit card, take a step back and a deep breath. Getting someone else to take a look at your car and its problem can save you a lot of money if you are actually being scammed.
If you don’t have a solid recommendation from friends, the best place to look for a garage is online. Any reputable establishment is going to have a reasonably decent website. Initial things to look for is that they operate from a proper base, have full contact details and are on sites like Checkatrade.com.
Look for reviews and customer feedback and make sure there are no warning signs such as customers complaining of being overcharged or work not being completed properly.
Get an Itemized Bill
Whether it’s a sole trader or a large garage, they should be able to give you a detailed bill of the work that has been carried out. This means you can be sure of exactly what you are paying for and you have evidence if something goes wrong at a later date.
Be wary of cash in hand mechanics who don’t want to produce invoices. If you don’t understand something on an invoice that is supplied, don’t be afraid to query it.
Why Choose Queens Park Garage?
We are a Bournemouth based, family-owned garage that has a long track record of delivering high-quality services our customers can afford. We handle all repairs, servicing and MOTs including wheel alignment and balancing, air conditioning repairs, and oil checks.
If you are searching for a garage that really does know how to treat its customers, contact the team at Queens Park Garage today.